Privacy Policy

Last updated: April 29, 2025
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Welcome to NEATNEST CLEANING SERVICES INC. ("NeatNest")!  
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [https://www.neatnest.ca](https://www.neatnest.ca).
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## 1. Information We Collect
We collect the following types of personal data:
- **Contact Information:** Your name, email address, phone number, and any message you provide through our contact forms.
- **Usage Data:** Information about your visit to our website collected via cookies and similar technologies, including the Facebook Pixel.

## 2. How We Use Your Information
We use the data we collect to:
- Respond to your inquiries and provide services.
- Improve our website and services.
- Analyze website traffic and user behavior (using Facebook Pixel).
- Manage customer relationships (via GoHighLevel CRM).

## 3. Sharing Your Information
We do not sell your personal information.  
We may share your data with:
- **Service providers** we use to run our business (e.g., GoHighLevel CRM).
- **Analytics and advertising tools** (e.g., Facebook Pixel) to understand and improve marketing performance.We ensure that all third-party service providers comply with strict data protection standards.

## 4. Cookies and Tracking Technologies
We use cookies and tracking technologies, including Facebook Pixel, to understand user behavior and improve our advertising.  
You can control or disable cookies through your browser settings.

## 5. Your RightsYou have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time where consent is the basis of processing.
- Object to the processing of your data.
- Lodge a complaint with a data protection authority.To exercise any of these rights, please contact us at support@neatnest.ca

## 6. International Data Transfers
Although we operate primarily in Canada, your data may be stored or processed in other countries where our service providers operate.  
We ensure appropriate safeguards are in place for any such transfers.

## 7. Data Security
We take reasonable and appropriate measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

## 8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.  
When we do, we will notify you by sending an email to the address you have provided.

## 9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:**NEATNEST CLEANING SERVICES INC.**  
Email: support@neatnest.ca
Website: https://www.neatnest.ca